Sberbank’s Credit Factory project provides for the bank’s changeover to a centralised decision-making process for personal loan applications. It is intended that the Credit Factory technology will enable Sberbank to make a substantial increase in the number of applications assessed, reduce the time for giving a decision on applications from 7 to 1-2 days, and make a fundamental improvement in the quality of its loan portfolio.

Implementation of the Credit Factory programme necessitated the creation of a complex IT-landscape. Work on its creation included the implementation of the Experian front-office system, which automates the receipt and consideration of loan applications, and the development of an integration solution to provide a link between Experian and the broad range of information systems installed in Sberbank’s Central Administration, its 17 regional banks, and also in the offices of its partners.

The development of this integration solution was handed to Neoflex, which is the leader in Russia in terms of the numbers of successful SOA projects for financial institutions.

The Neoflex integration solution provides the following:

  • Obtaining information about a potential borrower from external information services of the Sberbank’s partners —Loan Bureaus and other sources
  • The collection and transfer to the Experian — loan origination system of information required to assess a borrower’s creditworthiness, and to decide whether to grant the loan. The information is gathered from back-office systems and specialised databases
  • Transfer to the bank’s accounting systems of data on loan approvals which is necessary to draw up and open loan contracts.

The solution proposed by Neoflex includes two components: a central integration solution deployed in Sberbank’s Central Administration on the IBM WebSphere Process Server platform, and also local integration solutions to be deployed in the regional banks on the IBM WebSphere ESB platform. The connection between them is provided by a transport system implemented on the basis of the IBM WebSphere MQ.

In early July this year the project’s first stage was completed, under which the Neoflex integration solution was put into commercial operation in Sberbank’s Central Administration and in the North West Bank. It provides for the integration of 12 information systems in Sberbank’s Central Administration and the North West Regional Bank.

This work was a necessary condition for changing over to the sale of loans using Credit Factory technology in Sberbank divisions in Moscow and in the North West region. Even today the Sberbank offers several credit products to its clients based on this technology.

By the end of 2009 Neoflex will roll out this solution to a further seven of Sberbank’s regional banks.

«We required a reliable, flexible, integration solution capable of processing loan applications over a broad range of loan products. The project’s complexity was caused by Sberbank’s massive size, and the number of information systems it uses from different developers. As the final stage has shown, the solution offered by Neoflex fully satisfies the demands imposed on it,» said Viktor Orlovsky, Sberbank’s CIO, in commenting on the project.

«The brief put before Neoflex required the creation of an integration solution which would embrace Sberbank’s entire structure and enable the bank to organise the process of collection and transfer of information in complex IT-landscapes which cover the systems of Sberbank’s central office, its regional banks and partners,» stated Oleg Baranov, managing partner at Neoflex. «In creating this solution, we utilised all the experience which Neoflex has accumulated in previous SOA projects. It was this experience which facilitated the solution for the brief in the shortest timescale and with the requisite quality.»

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